Olympia Privacy Policy

Olympia collects personal data that users provide directly or that is generated through interaction with the platform. This may include:

• Full name and date of birth;
• Residential address and contact details;
• Email address and phone number;
• Payment information and transaction records;
• Identity verification documents;
• Device information, IP address, and browsing activity on the platform.

Personal data is collected to:

• Verify user identity and age in accordance with Australian gambling regulations;
• Process deposits, withdrawals, and other financial transactions;
• Maintain account records and provide customer support;
• Meet obligations under anti-money laundering (AML) and responsible gambling frameworks;
• Improve the quality and functionality of the platform.

Personal data collected by Olympia is used for specific, clearly defined purposes. Processing is conducted on a lawful basis at all times, in line with the Australian Privacy Principles.

• Account services. Creating and managing user accounts, verifying identity, and facilitating platform access;
• Transaction processing. Handling deposits, withdrawals, and payment verification in collaboration with authorised payment providers;
• Service improvement. Analysing platform performance, identifying technical issues, and enhancing the overall user experience;
• Marketing communications. Sending relevant promotional content to users who have provided explicit consent. Users may withdraw this consent at any time;
• Analytics. Monitoring usage patterns and platform behaviour to support informed operational decisions;
• Regulatory compliance. Fulfilling obligations under Australian gambling laws, AML legislation, and responsible gambling requirements.

Olympia operates in collaboration with a range of business partners, service providers, and third-party vendors who may be located outside of Australia. As a result, personal data collected through the platform may be transferred to, stored in, or processed in countries other than Australia.

All international data transfers are conducted in accordance with the following safeguards:

• All third-party partners and service providers are required to maintain appropriate data protection standards, consistent with obligations under the Australian Privacy Principles;
• Contractual arrangements with overseas partners include provisions to ensure the confidentiality and security of personal data;
• Olympia takes reasonable steps to confirm that overseas recipients handle personal data in a manner consistent with Australian privacy law.

Users who do not consent to international data transfers should discontinue use of the platform and contact the support team to discuss account closure and data deletion options.

Cookies are small text files that are placed on a user’s device when they visit a website. They allow the website to recognise a user’s device and store certain information about their preferences or past activity on the site.

Olympia uses cookies for the following purposes:

• Statistical analysis. Collecting aggregated data on how users interact with the platform to support performance assessments;
• Behavioural analysis. Monitoring navigation patterns and usage behaviour to identify areas for improvement;
• Personalisation. Adapting the platform experience to reflect individual user preferences and account settings;
• Platform improvement. Using insights from cookie data to refine features, content, and overall functionality.

The Olympia platform may contain links to third-party websites for informational or operational purposes. These external websites operate independently and are governed by their own privacy policies and terms of use.

Olympia does not control and is not responsible for the privacy practices, content, or data handling procedures of any external website. The inclusion of a link on the platform does not constitute an endorsement of that website or its privacy standards.