Responsible Gaming on Olympia

Gambling always carries the possibility of financial loss. No outcome is guaranteed, and no strategy eliminates risk entirely. Playing responsibly is about staying informed, setting personal limits, and treating gambling as a form of entertainment rather than a source of income.
Olympia official supports all Australian players with tools designed to promote healthy betting habits:

• Deposit limits. Set daily, weekly, or monthly caps on how much you deposit into your Olympia casino account;
• Loss limits. Define the maximum amount you are prepared to lose within a set period;
• Session time limits. Control how long you spend playing in a single session;
• Reality checks. Receive periodic notifications reminding you how long you have been playing;
• Self-exclusion. Temporarily or permanently restrict access to your account if you feel you need a break;
• Account cooling-off periods. Pause your account for a short duration without full closure;
• Wagering limits. Set a ceiling on the total amount you are willing to bet within a given timeframe.

These tools are accessible through your account settings at any time. Using them proactively helps protect your financial and emotional wellbeing.

Addiction to gambling is a recognised health concern, and there are effective ways to address it. The following recommendations can help you take control and prevent harmful patterns from developing or escalating:

• Set strict limits .Use the account tools available to cap deposits, losses, and session times before you start playing;
• Keep a gambling diary. Track how often you play, how much you spend, and how you feel before and after each session;
• Avoid gambling when distressed. Betting during periods of emotional difficulty increases the risk of impulsive decisions;
• Balance gambling with other activities. Maintain a range of hobbies, social connections, and interests outside of betting;
• Take regular breaks. Step away from the platform frequently and avoid extended, uninterrupted gambling sessions;
• Never chase losses. Accept losses as part of the activity and resist the urge to bet more in an attempt to recover them;
• Talk to someone you trust. Sharing concerns with a friend, family member, or professional can reduce the isolation that often accompanies addiction;
• Use self-exclusion if needed. If you feel your gambling is becoming difficult to manage, activate a self-exclusion period through your account settings;
• Avoid gambling under the influence. Alcohol and other substances impair judgement and increase the likelihood of excessive betting;
• Seek professional support early. Reaching out to a counsellor or support service at the first sign of concern is far more effective than waiting.

A range of professional and community support services are available to anyone in Australia who is affected by gambling harm. These organisations offer confidential assistance, counselling, and crisis support at no cost.

• Gambling Help Online. A free, confidential service offering 24/7 online and telephone counselling for people affected by gambling;
• Beyond Blue. Offers support for anxiety, depression, and related mental health concerns that may accompany gambling harm;
• Gamblers Anonymous Australia. Peer support group for people seeking to address compulsive gambling.

If you are concerned about your gambling habits or need assistance activating any of the responsible gaming tools on the platform, the Olympia support team is available to help. All enquiries are handled with confidentiality and care.

You can reach the support team through the following channels:

• Live chat. Available directly on the Olympia website for immediate assistance;
• Email support. Send a detailed enquiry to the support address listed in your account portal;
• Help centre. Access the self-service knowledge base for guidance on setting limits, self-exclusion, and account controls;
• Account settings. Responsible gaming tools, including deposit limits, session timers, and self-exclusion options, are accessible directly from within your account dashboard.